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Advanced Email Services

Email has become the life-blood of business. You need email that's fast, reliable and accessable. Our Advanced email system provides all that and more.

Send and receive email securely through SSL. Access your mail from anywhere in the world using POP and/or IMAP. Roving SMTP allows you to send emails from anywhere. Read and reply to your mail from any computer using Webmail. And, best of all, get world-class spam-filtering.

Here at Addy & Associates, we deal with a ton of email every day and the Advanced Email system is what we all use for both our business and personal emails.

Spam and Virus Filtering

Advanced Email's "Email Defense" solution is one of the best in the industry. It combines 3 redundant virus filters with a host of spam filters, including Cloudmark, that vote to determine the likelihood that a message is spam. Email Defense catches 98% or more of spam while identifying very few legitimate email messages as spam. Combined with easy domain-wide configuration and flexible policies, Email Defense is a powerful and featureful solution for both large organizations and individuals.

Here at Addy & Associates, we've used a variety of spam and virus filtering solutions over the years. As you can imagine, we get tons of spam and we've never seen a filtering solution that's this good. Our spam load has dropped from hundreds (and sometimes thousands) per day to a few dozen.

Remote Email Access (POP/IMAP/SMTP)

Advanced Email supports a large number of popular email clients, both licensed and shareware. If you use a lesser known email client, we may be able to help you configure it so long as the program supports either IMAP or POP, and SMTP.

  • Mozilla Thunderbird
  • Microsoft Outlook
  • Microsoft Outlook Express
  • Window Mail
  • Qualcomm Eudora
  • Ximian Evolution
  • Apple Mail
  • Enourage
  • KDE KMail
  • The Bat
  • Pine
  • and more...

Mobile Device Support

Blackberries, iPhones, iPod Touches, and Palm Treos are just a few of the mobile devices that most professionals can't live without. Advanced Email supports all three of these phones, as well as any other phone or PDA that properly supports the IMAP, POP and SMTP protocols. If your phone doesn't provide support for these protocols but does have a mobile web browser, you have the option to access your email using Advanced Email's Xpress portal.

POP & Secure POP

Download your email via POP:

  • Supports SSL- and TLS-encrypted connections, as well as insecure ones.
  • Alternate ports for secure and insecure POP are provided.
  • "UIDPlus" supported.

IMAP & Secure IMAP

Access all of your email folders remotely using IMAP:

  • Supports SSL- and TLS-encrypted connections, as well as insecure ones.
  • Alternate ports for secure and insecure IMAP are provided. This includes secure IMAP on port 443, a port open on almost all firewalls.
  • IMAP v4r1 server
  • IDLE supprted.

SMTP & Secure SMTP Relaying

Advanced Email provides SMTP Relaying so that you can send email from email programs (sending email from WebMail is a given and doesn't require an "SMTP" service).

  • Secure SMTP via TLS and SSL provided, along with insecure SMTP
  • Alternate ports for secure and insecure SMTP provided. This includes use of port 80 for secure and insecure SMTP -- this port is open in most firewalls.
  • All of our email servers support TLS and will talk securely with other servers whenever possible.
  • Anonymous SMTP: Remove all information about your sending computer (its IP address) and email client when sending messages. Available over SSL and TLS as well for email security. Available to all clients who subscribe to SMTP services.

Large Email Messages: up to 50 MB

Send and receive email messages up to 50Mb in total size.

User Login Auditing and Tracking

View your and your users' IMAP, POP, SMTP, and WebMail login histories. Includes IP addresses, if the connections were secure, etc. Login histories kept for 30 days.

WebMail Features

Robust, Fast Interface

Using the AJAX technique for web-based programming, Advanced Email's WebMail runs at speeds that were not previously possible with web-based email access. Enhanced loading speed allows Advanced Email's WebMail to work with the same functionality of traditional clients such as Outlook, Thunderbird, and Apple Mail, but with the advantage of complete portability. Advanced Email's interface is also highly customizable; using drag and drop features and a clean tabbed look, users can quickly and easily set up WebMail to look just how they like.

Secure Access From Anywhere

Advanced Email's WebMail interface gives you secure access to your email from any computer with Internet access, and unless you specify otherwise, this will always be over a secure connection (SSL). WebMail is fully supported in both Internet Explorer, Firefox , Opera, Safari, and Chrome. We also have an Xpress portal, which is a lightweight version of WebMail, ideal for accessing email using the browser in your mobile phone or for extra security/privacy.

Advanced Email's WebMail supports OpenID for logging in. This allows you great flexibility and the opportunity for extremely secure login options such as the use of certificates, RSA SecurIDs, secure ID cards, USB security fobs, and fingerprint readers.

Email Folder Tools

We provide you with online tools for creating, deleting, renaming, managing, and searching your email folders.

  • Supports any number of folders
  • Folders can contain messages and/or other folders
  • Folders are accessible via WebMail and IMAP
  • Remove Duplicates: Configure removal of duplicate messages in any folder based on message ID, subject, sender address, and size. Run the removal automatically on a nightly basis or manually at any time at the push of a button.
  • Auto-deletion: Configure auto-deletion of "old" messages in any folder to: 1. reduce the folder size to some fixed maximum, 2. reduce the number of messages in the folder to some fixed maximum, or 3. eliminate all messages older than some specified number of days.
  • Auto-Archival: Have your folder auto-archived; its messages can be moved to a new dated subfolder, when certain conditions are met. Archival can occur daily, weekly, monthly, every 2, 3, 4, or 6 months, yearly, or when the folder grows beyond a certain specified storage size or number of messages.
  • Offline Storage: Download your email folders as ZIP-compressed archive in UNIX- or EML-format for offline storage.
  • Create, rename, move, and delete folders and directories.
  • Concurrent Access: Multiple users using different email clients can access the same email folders concurrently without issue. It is easy to share access to your email.

Email Folder Sharing

Advanced Email's WebMail suite allows you to share selected email folders with other users so that they can have read-only or read-write access to the messages therein. With this feature, you can access your email and the email of selected other people all from a single unified interface. You can even drag and drop messages between shared folders.

Email Message Tagging & Adding Keywords

Email tagging enables you to color code and label your email messages with multiple keywords of your choosing. This process helps you sort your messages into categories and to visually identify particular types of messages by color. Managing your email has never been so simple.

When multiple people are sharing the same email folders, tags enable you to categorize messages and/or assign them to people. Advanced Email's tags are compatible with Mozilla Thunderbird and any other IMAP client that supports "IMAP Keywords" ... so you can see the tags via IMAP as well!

Automated Suggestions from your Address Books

When composing email messages and typing in recipients, WebMail will automatically give your suggestions of recipients obtained by searching all of your address books for matches in the name, company, email, and nickname fields. You can interact with these suggestions via keyboard or mouse. Automated suggestions make it very quick and easy to enter recipient email addresses and to avoid making errors.

Annotating Email Messages

An annotation is extra information (a note) associated with a particular email message. Advanced Email's WebMail enables you to add notes to any email message (even messages in shared folders) such that those notes are visible the next time you or anyone else looks at that message in WebMail, IMAP, or POP.

Annotations can be text or HTML, and they include the date and time the annotation was made as well as who made it. You can annotate a message any number of times.

Annotation is particularly useful in shared folders. In this kind of set up, adding notes or details to a shared email will ensure that others will see your important extras upon reading.

Signatures: Custom Reply-To/From

WebMail signatures allow you to add personality to your email! In addition to adding a signature to the end of your messages, you can customize the name and address they appear to be from. This is perfect if you have many different email addresses [not all of which are hosted at Advanced Email] and need to send email (from a single WebMail application) that appears to come from any one of them.

  • Unique signature technology; similar to other services' "personalities".
  • Support for unlimited signatures.
  • Each signature has independent HTML and plain text versions.
  • Determine whom your email appears to be from (you specify the From address and name).
  • Determine to whom replies to your email will be sent (you specify the Reply-to address).
  • If you reply to an email, WebMail will try to match the recipient address of the email to one of your signatures so that you automatically use the right signature for the right email -- no mistakes.
  • Change your signature "on the fly" in WebMail and have the signature content automatically updated in the message.
  • Use signatures either at the top of or at the bottom of replies and forwards.

Of course, use of signatures for sending email forged with addresses that you do not have permission to use is a violation of our Acceptable Use Policy.

International Locale and Language Support

Advanced Email's WebMail interface fully supports sending and receiving email messages in any language or languages:

  • View messages encoded in any language or languages
  • Compose messages in any language or languages
  • Configure default encodings to use when none are specified
  • Support for encoded content in subject and sender name areas
  • UTF-8 unicode is used throughout our site
  • Our user interface is translated into many different languages

Advanced Email WebMail works very will with many languages such as: English, Spanish, French, German, Russian, Chinese, Japanese, Korean, Swedish, Hebrew, Portugese, and many more.

Additionally, WebMail allows you to configure you:

  • Preferred time zone
  • Preferred date and time format
  • Week start day

Email Auto-Responders / Vacation Notices

Email auto-responders allow you to make pre-defined responses to email messages that you receive while you are away -- out of the office, on vacation, or otherwise unavailable.

  • Automatically reply to incoming email messages
  • Have different replies based on which of your email addresses or domains the message is addressed to.
  • Sign the replies with your signatures.
  • Specify the subject line and body or each reply.
  • Activate and deactivate the auto-responders manually or set a scheduled time window for activation and de-activation
  • Enable "nags" for letting you know your auto-responder is still enabled after a specified date.
  • Use HTML-formatted or text-formatted auto-responses.
  • Configurable time window during which senders will not get duplicate responses for multiple messages sent.

Email Forwarding and Email Aliases

An email alias is not an actual user, but rather a rule that indicates who should receive the email addressed to the email alias' email address. Individual users can also configure email forwarding for their inbound email.

  • Use Catch-all aliases to capture email to non-existent address at your domain
  • Redirect email to any address at your domain to one or multiple real local or remote email address(es)
  • Supports redirecting email to multiple addresses at once. (The recipient limit is 25 addresses or the number of users in your account, whichever is larger).
  • Unlimited aliases; change them whenever you wish via our secure online tools.
  • Domain Forwarding Catch All Aliases allow you to forward any address at one domain, "domain1.com", to the same user at a second domain, "domain2.com".
  • The Alias Manager has powerful search features that allow easy management and reporting on 1,000s of aliases across 100s of domains.
  • Aliases can perform several different actions: forward email to one or more recipient addresses, send custom email bounce messages, and automatically delete all incoming email.
  • You can use User Groups WebAides to easily create and manage distribution list to selected groups of users in your account.

Import POP Email from Other Accounts

If you have other email accounts and you can access them via POP, then this tool allows you to download messages from these remote accounts to your Advanced Email email folders.

  • Store information for an unlimited number of remote POP email accounts
  • Download mail from each account to an any email folder
  • Have your email downloaded automatically every 20 minutes
  • Have the messages downloaded and then forwarded to your Advanced Email account so that the messages pass through all of your inbound email, anti-Spam, and anti-Virus filters, including Email Defense. The result is similar to having your email forwarded from your other accounts to your Advanced Email account. This is a good solution when you remote account doesn't permit email forwarding but you want to download and filter its messages.
  • Delete or leave the remote email on the remote server (when downloading manually; the automatic hourly downloaded always deletes downloaded messages from the server).
  • Optionally preview messages before downloading: select what to download or delete
  • Download email from one remote account at a time or from ALL remote accounts at once!
  • Supports secure POP (SSL) connections to remote POP servers.
  • Combined with "Signatures" this is the perfect way to manage multiple email accounts!
  • Fully supports previewing email messages that contain text in any language.

Other Customizable, Extensive Features

WebMail is feature-rich. Some of the many features include:

  • International Email Support: Send and receive secure email in any language or character encoding. Support for multiple character encodings in on message.
  • Full, robust HTML email composition supported in Internet Explorer, FireFox, Opera v9.5+, and Safari v3+
  • Full screen viewing mode
  • Automatic checking of your INBOX for new email
  • Plain Text and HTML Email Templates
  • Send any number of attachments
  • Forward messages as attachments or inline
  • Spell checking
  • Save/resume compositions using a Drafts folder
  • Request and respond to read receipts
  • Set and view importance-level and flags on messages
  • View images and HTML attached to your messages inline.
  • View / download attachments.
  • View complete email message headers.
  • View complete message source
  • Download individual messages
  • Sort messages by date, sender, subject, size, and more
  • Address Books, personal and shared, are integrated with WebMail.
  • A large number of personal preferences allow users to tweak WebMail to behave just the way they want it. Some of these include:
    • Six different selectable layouts of the folder tree, message list, and message display areas
    • Your choice of what happens to deleted messages -- remove or mark as deleted and/or save to a trash folder.
    • Customize your tool bars the message information displayed in your message lists
    • Customize if message previews are used and if HTML and image content is displayed automatically inline for you.

Taglines/Disclaimers on Outbound Email

Configure global taglines or disclaimers in text or HTML that will appear at the end of all messages sent by your users.

  • Applies to messages sent via WebMail or from email programs using SMTP.
  • Configurable on a per-domain basis
  • Taglines/disclaimers can be added as attachments or added inline with the message content.

Outbound Email Monitoring

Monitor the content of all messages sent from WebMail or from email programs using SMTP.

  • Search for key words or key phrases
  • Use regular expressions
  • Searches all HTML and plain text message parts
  • Can block messages and or send copies of matching messages to an auditor email address.